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SMB Sector

Thanks for speaking to ABC IT, let’s go

through the options of warranty

that are available to you so that you

won’t have to ever worry about additional costs.

I am so glad that I brought this new laptop from Lenovo – T14s. It is perfect for my business, it is lightweight and possesses immense performance that supports me through workdays, nights and weekends. I need some support as I am always travelling and can’t afford to lose my data.

Your laptop currently comes with Depot Support,

this service is available Monday-Friday business hours only,

covering hardware break fix, part replacement & repairs

completed at Depot in 5-7 days.

I don’t think that is enough cover for me since I am always on the move between meetings and often take my work home, I will struggle without my laptop.

The following options of Onsite and

Premier support are available to you to upgrade

you warranty with additional protection.

  • Lenovo Onsite Support Offer

  • Basic phone support, faster repairs done at your location with an option for the following extras:

  • Parts, Labour Repair and Delivery
    £42
    3 year Warranty
  • Accidental damage protection covers spills, drops and electric surges
    £25 p/a
    Accidental Damage
    1 Year Warranty
  • KYD gives users peace of mind knowing that their device is secure and on premise if sensitive to data security or have specialised data liability requirements.
    £13 p/a
    Keep Your Drive
    *prices subject to change
  • Lenovo Premier Support Offer

  • Next Business Day working repairs to your location
    Advanced call centre support
    Next Business Day labour & parts prioritization

    £75 p/a
    3 Year Warranty
  • Accidental Damage Protection covers spills, drops and electric surges
    £25 p/a
    Accidental Damage
    1 Year Warranty
  • KYD gives users peace of mind knowing that their device is secure and on premise if sensitive to data security or have specialised data liability requirements.
    £13 p/a
    Keep Your Drive
    *prices subject to change

ABC IT are available to help with all

your Lenovo needs.

It was good to have this conversation as it gave me the insight into the levels of support you offer. I will upgrade to Premier Support with the additional services because that will protect me when I am WFH or in the office and covers me for software related issues and out the box issues.
I recently purchased the T14s from ABC IT Reseller with Premier Support and can contact their support team 24x7 for any issues.
I didn't know you could upgrade support, I will make a note to look into that now.
I am so glad I upgraded to Premier Support, thank you for coming over the next day to fix my laptop so quickly.
I should've upgraded my support after a conversation with my colleague, now I am using a replacement laptop without any of my data whilst my laptop is repaired at a Depot.
Really pleased my presentation went well, without the Premier Support team I wouldn’t have been able to present my report to the board today.

Contact your Westcoast account
manager to find out more

www.westcoast.co.uk
Lenovo Smart Find