Government

Let me show you how Lenovo support

can help protect your device.

We've got the ThinkPad X13 Yoga, with all-day battery life and built in ThinkShield security that protects against cyber-criminals, I've attached Premier Support to mine, you should do the same!
That’s a great device, can’t wait to try it! What is Premier support? Am i not covered by a warranty already?
This is a new laptop, luckily I have Premier Support which is available 24x7x365 to help with both hardware & software issues.
I've only completed half my presentation and my laptop is slowing down and freezing, I need complete it for tomorrow! Have you finished yours?
I should have considered upgrading support with more thought, now I only have half a presentation without my crucial statistics data!
I’m so glad I brought Premier Support! A technician was available to fix it the next business day and restore my PC to full health.
I'm pleased my boss has authorised me to upgrade to Premier Support, as I was unable to reach the IT team after my issues yesterday,
Let me take you through what options of warranty that you can upgrade to.

The following options are available to upgrade

to from your standard support, these will protect

you on all hardware & software issues.

  • Lenovo Onsite Support Offer

  • Next business day repairs at your location, but not guaranteed, basic phone support for hardware & software issues.

  • Parts, Labor Repair and Delivery
    £113
    3 Year Warranty
  • Accidental Damage Protection covers spills, drops and electric surges on 1 year warranty
    £37 p/a
    Accidental Damage
  • Keep Your Drive gives user peace of mind knowing their sensitive data is secure from cyber threats and protected from breach in security.
    £13 p/a
    Keep Your Drive
    *prices subject to change
  • Lenovo Premier Support Offer

  • Next Business Day repairs done at your location, advanced technical support for hardware & software issues, and labour & parts prioritisation.

  • Parts, Labor Repair and Delivery
    £199 p/a
    3 Year Warranty
  • Accidental Damage Protection covers spills, drops and electric surges on 1 year warranty
    £37 p/a
    Accidental Damage
  • Keep Your Drive gives user peace of mind knowing their sensitive data is secure from cyber threats and protected from breach in security.
    £13 p/a
    Keep Your Drive
    *prices subject to change
I choose to upgrade to Premier Support, one of my colleagues has this service and can see the benefits of it as I need support outside of working business hours.
We are here to help you choose the correct support to ensure you are fully covered by Lenovo!
Meeting went well, with the Premier Support team on hand with the software query I had it was resolved quickly and I was able to present with their help. I was able to share my findings even with an issue as it was resolved quickly without unnecessary stress. Thanks to Premier Support we can work on a strategy to enhance our internal systems, trialling on my device has shown the whole company can benefit from upgrading.

Contact your Westcoast account
manager to find out more:

Tel: 01189126000
Email: LenovoPM@westcoast.co.uk

www.westcoast.co.uk
Lenovo Smart Find